How to combat misselling in life insurance

Life insurance is a crucial pillar of financial security, offering peace of mind and protection for your loved ones. However, customers often find themselves with policies that don’t align with their actual needs. Sometimes, what customers truly require is not what they’re offered, as the focus shifts toward savings or investments rather than essential protection….

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Lessons from my relationship manager quitting….again

This isn’t just my experience; it’s a widespread issue that’s evident in the data. Take HDFC Bank, the country’s largest private bank, for example. In 2023-24, the attrition rate for employees under 30 was 34.7%. Most relationship managers fall into this age group, as they’re typically fresh MBAs, graduates, or individuals with only a few…

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