It’s time telcos walked the talk on fighting fraud and spam–will they?

[ad_1] This follows the launch of Airtel’s proprietary, AI-driven tool, which will operate in the backend to automatically detect and block malicious links in text messages (SMS), OTT messaging services like WhatsApp, Telegram, Instagram, Facebook Messenger, and emails.  Airtel claims the tool, which is auto-enabled for its mobile and broadband users, is a global first….

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Trai, telecom companies spar over data demand

[ad_1] While Trai argues that data such as details for subscribers using specific recharge packs sought recently is essential for transparency and effective regulation, telcos have raised concerns over competitive sensitivity and the administrative burden they face for meeting those data sharing requests. This has led to a growing standoff between the two, one of…

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TRAI issues advisory regarding fraudulent calls impersonating telecom regulator

[ad_1] Telecom Regulatory Authority of India (TRAI) on Wednesday issued an advisory warning citizens of fraudulent calls claiming to be from the telecom regulator. The telecom regulator said scammers are using pre-recorded messages to threaten individuals, stating their mobile numbers will be blocked soon, and asking for certain personal information. “It has been brought to…

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New quality norms to raise compliance burden, costs for telecom firms: COAI

[ad_1] India’s telecom service providers on Sunday said they were disappointed with the regulator’s new quality of service (QoS) norms, as the compliance burden and associated costs will increase substantially without commensurate benefits to consumers. In a statement, the Cellular Operators Association of India (COAI) that represents private sector telecom operators Reliance Jio, Bharti Airtel…

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Trai cracks down on telcos, issues stringent quality of service rules from 1 October

[ad_1] In a significant move to enhance mobile and broadband services in India, the Telecom Regulatory Authority of India (Trai) has issued new quality of service (QoS) regulations, mandating telecom service providers to ensure better network performance and transparency. Penalties for non-compliance of each QoS benchmark starts at ₹1 lakh. A second offence raises the…

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