Worldâs largest call centre uses AI to âneutralise accentâ, making staff sound less Indian
[ad_1] Teleperformance SE, the largest call centre operator in the world, is deploying artificial intelligence across its centres in India to âsoftenâ the accents of English-speaking Indian employees, according to a Bloomberg report. The company says it would make them more âunderstandableâ. Notably, Teleperformance provides customer support to major companies like Apple, Samsung, ByteDance and…