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CERT-In has issued an advisory (CIAD-2024-0035) detailing the issue. The advisory notes that affected Windows hosts are crashing due to the recent update from CrowdStrike.
To resolve this, users are advised to follow these steps:
Boot Windows in Safe Mode or Windows Recovery Environment.
Navigate to the C:\Windows\System32\drivers\CrowdStrike directory.
Delete the file matching “C-00000291*.sys”.
Reboot the system normally.
Vaishnaw confirmed that the National Informatics Centre (NIC) network remains unaffected. Users are also encouraged to check the CrowdStrike portal for the latest updates and further instructions.
This proactive response aims to mitigate the impact of the outage and restore normalcy for the affected users.
As a consequence of the workflow disruption in India, Rajiv Gandhi International Airport in Hyderabad has issued an advisory regarding a global IT outage impacting some airlines, reported PTI. This led to the cancellation of 23 flights, including Indigo’s routes to Visakhapatnam, Tirupati, Ahmedabad, and Bengaluru. Passengers are advised to contact airlines for updates.
Notable companies affected included McDonald’s Corp., United Airlines Holdings Inc., and the LSE Group, all of which faced significant customer service communication issues. These firms were among many corporations, spanning from Japan to India and the US, reporting operational glitches.
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Published: 19 Jul 2024, 03:00 PM IST
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